Finding a therapist or psychiatrist who actually understands transgender experience is harder than it should be. You might already know what kind of support you need — someone who won’t ask you to explain the basics, won’t treat your identity as a complication, and won’t make you work overtime just to feel seen. That’s a reasonable thing to want from a provider.
At SkyCloud Health, we offer LGBTQ+ affirming mental health care in Portland, OR through both in-person and telehealth appointments. Our clinical team includes providers who specialize in transgender-related mental healthcare, and affirming care is built into how we practice.
If you’re looking for a transgender therapist in Portland, OR, or a psychiatric provider who can support gender-affirming care alongside medication management, here’s what you need to know about what we offer and how to get started.

What Affirming Mental Health Care Actually Means
“LGBTQ+ affirming” gets used a lot. Not everyone who uses the phrase has thought hard about what it means clinically.
For us, it means your gender identity is respected without question from the first intake form through every appointment. It means our providers use your correct name and pronouns, and it means your care plan is built around your whole experience. Affirming care also means we understand that transgender and nonbinary people face specific stressors: discrimination, family rejection, barriers to affirming healthcare, and the cumulative weight of navigating a world that doesn’t always make space for you.
Therapy and Psychiatry: What We Offer in Portland
Depending on what you need, you may benefit from therapy, psychiatric medication management, or both together.
Psychotherapy through SkyCloud is available in Oregon via telehealth and in person. Our individual psychotherapy services include supportive therapy and EMDR, a trauma-focused treatment that uses bilateral stimulation to help process difficult memories and experiences. EMDR is especially relevant for transgender individuals who carry trauma related to identity-based harm, medical gatekeeping, or family conflict.
Psychiatric medication management is conducted by our team of Psychiatric Mental Health Nurse Practitioners (PMHNPs), which are advanced practice nurses licensed to prescribe, diagnose, and manage mental health conditions. Conditions we commonly treat include anxiety, depression, PTSD, OCD, bipolar disorder, and insomnia — all of which disproportionately affect transgender people. You can learn more about the full SkyCloud Health clinical team and each provider’s training and specialties.
Our provider Madeline Jacobs, PMHNP, holds a Master of Science in Nursing from Oregon Health & Science University and has specialized in transgender-related mental health care since 2015. She is licensed in Oregon, Washington, Minnesota, Utah, Arizona, Nevada, and New Mexico.
Gender-Affirming Surgery Letters and Specialty Evaluations
If you’re pursuing gender-affirming surgery, a letter from a qualified mental health provider is typically required as part of the process. SkyCloud Health offers gender-affirming surgery evaluations and letters written by our licensed clinical team.
These evaluations follow WPATH Standards of Care guidelines, which are the internationally recognized framework for transgender healthcare. The goal is documenting your readiness and supporting your path forward. Our providers approach these evaluations with the same affirming, trauma-informed lens that guides all of our care.
If you have questions about whether this service fits your situation, you’re welcome to contact us directly.

Telehealth Makes Access Easier, Especially for Trans Patients
Many transgender individuals have had experiences with healthcare that felt unsafe, dismissive, or exhausting. Telehealth removes some of the friction that can make accessing care harder.
SkyCloud Health’s telehealth services cover all of our licensed states, including Oregon. For Portland-area patients, you can choose in-person care at our Clackamas or Portland locations, or you can meet with your provider entirely by video. Either way, you get the same licensed, personalized care. Our telepsychiatry for transgender people page covers more about how virtual care works for gender-affirming psychiatric support specifically.
Research shows that transgender and gender-diverse people experience significantly higher rates of depression, anxiety, and suicidality than cisgender populations, largely due to minority stress and systemic barriers. Access to affirming care is a meaningful part of reducing those disparities.
Insurance and Getting Started
SkyCloud Health accepts several major insurance plans in Oregon, including Regence, Premera, Aetna, Cigna, PacificSource, Moda, Providence, Oregon Health Plan (OHP/Medicaid), and Medicare, among others. Self-pay is also available. You can review your coverage options on our fees and insurance page.
No referral is needed to schedule. You can book online or call us at (503) 967-2476.
You deserve care that sees all of you. If you’re ready to take the next step, read our client reviews on Google to hear directly from people who’ve worked with our team, and then reach out to get started.
